Take Off - The Flight Simulator - FAQ
1. Technical questions
On which devices can I play Take Off – The Flight Simulator?
For iOS devices: You can play the game on iPhone 5 or iPad 3 or later with iOS 9.
For Android devices: You can play the game on all devices running an Android operating system version 4.4 or later, with a 1.5 GHz processor and with at least 1.5 GB RAM.
I'm playing the game on an iPad 2 / iPad mini / iPhone 4 / iPhone 4s. The game keeps crashing! Is the app broken?
No. Take Off – The Flight Simulator requires 1 GB of memory to run smoothly. Try closing all background applications. If this doesn't help, restart your device and the app.
The app crashes when loading a mission. What can I do?
Try closing all background applications. If the game still stutters or crashes, please restart your device.
What happens if I uninstall the app from my phone or tablet? Will my profiles also be deleted?
If you are playing Take Off – The Flight Simulator on an Android device, you will have the option of also deleting your profile data when uninstalling the game. Unfortunately, this is not possible on iOS.
Can the app be installed on several devices by using the same Apple ID?
Yes, you can install Take Off – The Flight Simulator on all the devices you use the same Apple ID/Google account on.
I need help. Is there a support team?
You can contact our support team at:
Where can I buy your app?
You can buy the app for your iOS device in the App Store, or for your Android device in the Google Play Store.
Will all of the app's content be available to me after purchasing the app?
Yes! It is very important to us to offer our customers a fair and transparent in-app purchase model. You can unlock every airplane and mission yourself, without having to invest real money. We only offer you the purchase of Coins and Bonus Miles in order to buy new planes or unlock missions faster.
What are Coins?
Coins are the games in-game currency. You receive Coins for every mission you play and for each of your fleet's flights on the world map. You can use Coins to buy new airplanes or to upgrade your aircraft.
What are experience points (XP)?
Experience points (XP) represent the experience you gain with each flight (apart from in free flight mode). The more missions you fly, the more XP you'll receive. Once you have collected enough XP, your pilot license will level up, unlocking new missions.
What are Bonus Miles?
You need Bonus Miles to be able to perform flights with your airplane fleet. The greater the distance between airports, the longer the flight lasts, and so the more Bonus Miles you require. You receive Bonus Miles in each mission you fly. If you don't have enough, you can buy different sized packs of Bonus Miles in the shop.
It's taking me too long to unlock new airplanes. Is there another way of buying airplanes?
You can visit the shop in the main menu, where you can purchase Coins that can be used to buy airplanes in the game. There are several Coin packs to choose from.
What's the best way to start the game?
We recommend that you play the tutorial missions. Here you will learn how to fly, steer, take off and land in Take Off – The Flight Simulator. You will also be instructed on how to use the autopilot, what mission markers are and how to fly through them to complete missions successfully. Additionally, you will learn how to buy airplanes in the hangar and how to improve your planes' performance.
You will learn how to establish an airline, expand your fleet and send your planes around the world later in the game.
A tip: If you don't like the default controls, you can change them in the options menu and choose between tilt controls, virtual joystick or slider controls. You can change this setting in the options menu at any time.
Can I change the game's controls?
If you don't like the default controls, you can change them in the options menu and choose between tilt controls, virtual joystick or slider controls. You can change this setting in the options menu at any time. You can reach the options menu during a mission via the pause button in the top-left corner of the screen. Then tap on Options and then on Control Settings.
What can I do in the main menu?
In the main menu you have the following options:
- Free flight: Starts a free flight on Hawaii
- Hangar: Shows you the planes you own in the game. You can also buy new planes, carry out upgrades or choose a different skin.
- Campaign: Starts the campaign menu, where you can select and start missions.
- World map: Starts international flights, in which you can build your own airline.
- Shop: Opens the shop, where you can buy Coin packs and Bonus Miles.
Additionally, you can open the options and a list of achievements
What are the displays in the top section of the main menu for?
The displays at the top of the main menu mean (from left to right):
- Back button: If you tap this button, you will go back a menu (e.g. from a selection menu back to the main menu).
- Coin button: Shows you how many Coins you have in your virtual bank account. If you tap on it, the shop will open, where you can buy Coin packs.
- Bonus Miles button: Shows you know many Bonus Miles you have currently collected. If you tap on it, the shop will open, where you can buy Bonus Mile packs.
- Experience points (XP) button: Shows you know many experience points you have currently collected. If this display is completely green, you will level up.
- Level button: Shows you your current level. The higher the level, the more missions are unlocked.
What can I do in the hangar?
The hangar menu shows you your virtual hangar where all your airplanes are located. Here you can view all airplanes in 360° mode and look at them with the freely rotatable camera. Additionally, you can buy new airplanes here if you don't already own them, perform upgrades on your aircraft and repaint them.
At the bottom, you will see all the planes available in the game in a bar. Swipe left or right to show further airplanes. Tap on an airplane and it will be shown larger in the center of the screen. Tap and drag on the center of the airplane to view it in 360° mode. Use the two-finger zoom feature to zoom in and out on the plane. In the top-right corner, you will see the purchase price of the airplane if you don't own it yet. Directly beneath it, you can see what type of airplane it is.
On the left, you will see the airplane's performance data. The better a plane's performance, the longer the green bars next to the performance specifications. In this way, you can compare two planes and assess whether it is well suited to the mission. So, if you're just about to purchase a new type of aircraft, you should always check the performance data.
- Engine Power: Shows you how much power the airplane's engines have.
- Acceleration: Shows you the airplane's acceleration capacity.
- Braking: Shows you how much braking action the brakes can apply.
- Durability: Shows you how durable the plane is.
How can I improve my plane's performance?
You can also improve a plane's performance data once it belongs to you. To do so, tap on one of the buttons (e.g. "Engine Power") and purchase another performance level. Note that you must have enough Coins in your virtual account to do this. You can buy a total of three performance levels for each ability/capacity. Once you have purchased a performance level, the green bar will extend.
How do I change my plane's skin?
There are three different skin that can be applied to each plane. If you want to change the skin, tap on the Skin button on the left side of the hangar menu screen. An arrow graphic will now be displayed beneath the plane. Tap left or right to view the different skins. If you want to apply a skin to your plane, tap on the paintbrush icon. Note that you have to buy skins and can only afford them if you have enough Coins in your virtual account.
How do I buy a new plane?
To buy a new plane, tap on Hangar in the main menu. In the lower area of the hangar menu, you will see all the planes that are available in the game. Swipe left or right to view all the planes. Planes that you don't yet own are shown in black. Now if you tap on the "Buy” button, the plane will become visible at the bottom. Once you have purchased the plane, it'll then be available for flights in missions, free flight mode and on the world map (depending on the type of airplane).
Of course, you can only buy a new plane if you have enough Coins in your account. You can see how many Coins are available to you in the top-left corner of the hangar menu. In the top-right, you will see how much the plane costs. If you don't have enough Coins in your account, you will first have to fly and complete more missions. If this takes too long for you, you can buy Coin packs in the shop.
What can I do during free flight?
Do you just want to take a pleasant flight over the Hawaiian islands? In free flight you can simply choose a plane and take off. You can only do this, however, with a plane you already own. You can, however, also buy a plane in free flight mode if there are enough Coins in your account. Here are a few words on how to do this:
Once you have selected a plane, simply tap on "Take off!" to start the takeoff process. In free flight mode, you always start at Honolulu airport, on the island of O'ahu. From there, you can fly to all eight of the main Hawaiian islands, and even land on most of them.
What is the campaign for?
In the campaign menu, you will find the missions that you can play in the game. By playing and completing missions, you will collect experience points and Coins. Once you have collected a certain amount of experience points, you will increase a level and new missions will be unlocked. You can use Coins to buy new planes, and new upgrades and skins for the planes.
The campaign is divided into five categories:
- Light Aircraft
- Personal Aircraft
- Business Aircraft
- Regional Airliners
- Jet Airliners
Several missions are available in each category. The higher the level, the greater the difficulty. The better you complete the missions, the bigger your reward will be. If you have completed a mission with a bronze rating, for example, you can fly it again to achieve silver or gold, and to collect more Coins, experience points and Bonus Miles.
How do I start a mission?
Tap on Campaign in the main menu and then select a mission in the category of your choice. You can only start missions that have been unlocked. Now choose a plane that you want to fly in the mission. You can only select planes that match the category and that you own. Tap on "Take off!" to start the mission.
How do I control my plane?
You have three options to control your plane. You can select and change them in the options menu:
- Tilt controls: Tilt your tablet or phone left and right or forward and backward to change flight path or to climb or descend.
- Slider controls: Drag the slider at the bottom-left of your screen left or right to steer in that direction. The farther you pull the slider, the stronger your plane's steering will be. Drag the thrust slider on the left side of the screen up or down to increase or decrease the power of the engines.
- Joystick controls: Drag the virtual joystick found on the left of the screen to the left or right to change the flight path, or up or down to change the altitude. Drag the thrust slider on the right side of the screen up or down to increase or decrease the power of the engines.
The plane can be steered either with the virtual joystick or with the sliders, depending on the setting you chose. Drag the virtual joystick up or down to gain altitude or to descend, or move the sliders up and down. Drag the virtual joystick left or right, or move the slider left or right to change the flight path. Don't forget that the plane also has a rudder and can also be steered using that. The rudder is also great for making sharp turns. It is controlled using the rudder joystick in the bottom-right of the screen.
To brake the plane on the ground, tap on the red brake icon in the bottom-left of the screen. You can also use it to reduce your speed during flight.
What are the displays at the top of the screen for?
The displays at the top are used to operate the autopilot and to show the flaps and the status of the landing gear.
- Speed: Shows you the plane's current speed. Tap on this area and you'll be able to adjust the flight speed using the slider. The autopilot will then accelerate/decelerate the plane until it reaches this speed.
- Altitude: Shows you the plane's current altitude. Tap on this area and you'll be able to adjust the altitude using the slider. The autopilot will then maneuver the plane to this altitude.
- Heading: Shows you the plane's current heading. Tap on this area and you'll be able to adjust the heading by turning the airplane icon. The heading is displayed in the center of the scale. The autopilot will then steer the plane in one direction until it reaches this heading.
- Flaps: Shows you the current position of the flaps. The flaps help you to take off and land the plane optimally. For takeoff, the flaps should be in the 0 position. If you want to land, you should put the flaps in the highest possible position (e.g. 40).
- Landing gear: Shows you the current position of the landing gear (up/down). You should retract the landing gear while flying to achieve a higher flight speed. But don't forget to lower the landing gear again for landing, otherwise you'll crash-land! Some planes in Take Off – The Flight Simulator have fixed landing gear that cannot be retracted.
What is the map icon for?
Tap on the map icon and a map of Hawaii will be shown. All the airports in Hawaii that you can fly to are marked on this map. The position and flight path are marked with a yellow airplane icon, and your next checkpoint is marked with a green circle.
What is the time icon for?
If you tap on the time icon, you will fly twice as fast. Tap on the time icon again and you will continue flying at normal speed. This feature is useful if you have to cover long distances. But remember that you won't be able to control your plane as precisely at double speed. So, if you have to perform a difficult flight maneuver during a mission, think carefully about whether you should perform it at normal speed.
What camera settings are there and how do I change them?
The camera settings can be changed via the camera icon in the upper-right corner of the screen. You can move the camera in external mode and cockpit mode by swiping your finger on the screen. To zoom in and out, spread two fingers apart (zoom in) or pinch them together (zoom out).
- 01: External camera: The camera is placed behind your plane and gives you a perfect overview. You can move this camera.
- 02: Left wing camera: The camera is placed on the left wing, looking towards the plane.
- 03: Left external camera: The camera is placed on the left wing, looking towards the cockpit.
- 04: Right wing camera: The camera is placed on the right wing, looking towards the plane.
- 05: Right external camera: The camera is placed on the right wing, looking towards the cockpit.
- 06: Wide-angle external camera: The camera is positioned a little bit behind your plane and allows for a good overview from a distance. You can move this camera.
- 07: Wheel camera: The camera is under your plane, positioned behind the wheels.
- 08: Bird's eye camera: The camera is positioned above your plane and offers you a perfect overview from above.
- 09: Action camera: The camera changes constantly between the various angles, offering great views during the flight.
- 10: Cockpit camera: The camera is placed on the pilot's seat in the cockpit and makes you feel like you're sitting in the pilot's seat yourself. You can move this camera.
What are the green and red markers/columns and the yellow and red squares that I see while flying for?
The green and red columns and the yellow and red squares mark the flight path you have to fly with your plane. In the center of the marker/column, there is another smaller, blue marker that serves as an altitude marker. Try to fly as accurately as possible through the green markers at the altitude of the blue marker to fly the route perfectly. In the case of yellow and red squares, you must steer the vehicle through the center/opening of the square. The green marker or the yellow square marks the point you have to fly through next. The red marker / red square marks the point you have to fly through after that. When you fly through a green marker, the next red marker will turn into a green marker to show which marker you have to fly through next.
I've flown through the green marker/yellow square, but the next marker/square is still red. Why is that?
You have probably not hit the green marker or yellow square correctly and will have to fly through it again so that the next red marker turns green and you can fly through it, or so the red square turns yellow.
What can I do with the experience points (XP) I've earned?
You need experience points to increase your experience level. Each time you level up, you'll be able to access new missions.
How do I get to the main menu?
In the top-left corner of the screen, there is a pause icon. Tap this icon and from the pause menu you'll be able to return to the main menu, restart the missions or switch to the options menu (e.g. to change the controls).
Can I change planes during a mission?
No, you can't do this. If you would like to change planes, abort the mission, go to the main menu and start the mission again to select a different plane.
I'm lost and I don't know where I have to fly to.
If you get lost during a mission and can't see any markers to fly to, look for a yellow arrow at the edge of the screen. The arrow shows in which direction you have to fly to reach the next marker.
What are international flights?
Once you have collected enough experience points from level 10, you can enter the international aviation business and start your own airline. Buy your first plane for your fleet and transport your passengers to destinations all over the world. Once you have started making big money, you can invest in a larger plane so you can transport more passengers and reach more distant destinations.
How do I start an international flight?
To do this, tap on World Map in the main menu and buy your first plane in the plane shop. Since you probably only have enough Coins for a small plane, your "operating radius" will cover a small area, meaning you will only be able to fly to nearby destinations at first.
Once you have purchased a plane, tap on the "Your Fleet" button in the world map menu, and a list of available planes will appear. Now tap on the Departure icon on the right and the world map will open, showing you the available destinations with green dots. The number next to the dot indicates how many Bonus Miles this flight will cost you. The little green man next to the green dot shows you the popularity of the flight. If you fly to this airport too often, the color of the man will change from green to yellow, and from yellow to red. You will receive less Coins for the flight.
Tap on the airport you wish to fly to. A screen will now appear, telling you how many Bonus Miles the flight will cost, how many Coins it will earn you and how long the flight lasts (in real time). If you now tap on "Fly", you can choose whether to you want to start the flight yourself or if you'd rather leave this up to your pilot.
If you let your pilot perform takeoff and/or landing, instead of taking control yourself, you will receive fewer Coins for the flight. If you take off and land yourself, you will also recover Bonus Miles and obtain experience points.
Once you have taken off, the plane will now fly to the destination in real time, controlled by the autopilot. You can see exactly how long the flight will take in the top-left corner of the screen on the world map. If you don't want to wait so long for the landing approach to start, you have the option to skip the flight time using the blue arrow icon next to the time display. This will cost you Bonus Miles, however. If you have decided to skip the flight, the flight number of the flight will now flash green on the world map. If you now tap on the green icon, you will have the option to perform the landing yourself or to leave this task up to your pilot.
When the landing process is complete, you will receive another message, showing you how many Coins and experience points you have just earned.
Why are some flights highlighted in red?
When you first start international flights, you can only afford smaller planes, which have a small range. If an airport is highlighted red, this means that you cannot reach the airport with the selected plane as its range is too small. You won't be able to select the airport as your destination, but will have to select another flight destination within the range of your plane.
Can I save my game and how many savegames can I create?
When you start the app, the game will ask you to create a profile. There's a total of nine profile slots, which you can return to at any point from the game to change your profile. The app constantly saves your progress, so no data is lost when you switch profiles, close the app or even if it crashes.
How big is the flight area?
The game spans an open world of several thousand square miles that can be explored by air, and contains all eight main islands of the U.S. state of Hawaii. Furthermore, 21 international airports across the entire world are available in international airline operations. Due to the limited storage space of cellphones and tablets, however, you cannot fly back and forth between international airport, but only take off and land there.
How many planes are there in the game?
In Take Off – The Flight Simulator, a total of 14 different planes are available to you, from small private airplanes to regional planes and big jumbo jets.
Which airports can I fly to in the game?
You can fly to the following airports in the game: New York, Los Angeles, Atlanta, Sao Paulo, London, Paris, Frankfurt, Dubai, Amsterdam, Madrid, Moscow, Istanbul, New Delhi, Johannesburg, Beijing, Seoul, Tokyo, Hong Kong, Bangkok, Sydney and Honolulu. Additionally, there are another 19 Hawaiian airports available in free flight mode.
Where can I find the game options?
Tap on the cog icon in the top-right corner of the main menu to open the game options. Here you can adjust the music and sound volume and the language, and select a control type. You also have the option to view the FAQ and credits, and to connect to Facebook.
- For iOS users:
- For Android users:
- For iOS users:
Do you track data and what do you do with it?
- For iOS users:
- For Android users:
- For iOS users: